Our Sunday Family Fun Swim sessions are extremely popular. To make the booking process fair, we are now not accepting payments, or providing entry wristbands until 15 minutes before each session is due to take place.
So for the 11:00 Family Fun session, you will be able to book and pay from 10:45.
For the 12:00 Family Fun session, you will be able to book and pay from 11:45.
Fot the 13:00 Family Fun Session, you will be able to book and pay from 12:45.
We kindly ask that you queue outside the building until our team are able to assist you.
Please note: anyone waiting in the café or elsewhere in the building will not be considered as in the queue. Our Customer Service Team have been asked not to serve anyone waiting at the end of the desk to avoid the risk of accidental queue-jumping.
These sessions are extremely popular and the first session in particular tends to become fully booked. For a quieter experience, you may prefer to attend our Casual Swimming session between 14:15 – 17:00.
For health and safety reasons all customers, including members, must be wearing the provided wristband when entering the pool area to ensure we remain within legal capacity. If you are not wearing the appropriate coloured wristband for the session you will be asked to leave the pool immediately.
At the end of each session, we ask that you leave promptly when asked. If you have paid for two consecutive sessions, you will be provided with two different coloured wristbands. Please wait on poolside or in the changing rooms between sessions.
As always, many thanks for your cooperation.