Job Vacancy

Lifeguard/Duty Assistant

Lifeguard / Duty Assistant (Senior, Qualified and Unqualified)

Tuesday 8 October, 2024

FTE: 1.0 FTE (working 40 hours per week)

Duration of Contract: Permanent

Salary:  HSV3.8-HSV5.15 £24,585 - £28,689 per annum plus Performance Related Pay. Uplift upon completion of 6 month review

Starting Salary: Dependant on qualifications and experience:

  • Senior Lifeguard/Duty Assistant: £26,228
  • Lifeguard/Duty Assistant (NPLQ Qualified): £24,974
  • Unqualified Duty Assistant: £24,585

Annual Leave: 23 days plus standard public holidays rising to 26 days after 4 years continuous service

Location: de Havilland Campus, Hatfield, Hertfordshire

Closing Date: Sunday 27 October 2024

Interview Date: Monday 04 November 2024

Reference Number: 062135

Apply Here


We are looking for a full-time Lifeguard / Duty Assistant to join our vibrant and welcoming team at the University of Hertfordshire Sports Village. We have opportunities that range from senior/team leader level where skills and experience in the industry are proven with ambition of a pathway into Duty Management level, as well as unqualified & entry level roles (training & development provided) as a first step on the ladder into the leisure industry where we provide a pathway of progression through the levels of the role. The successful candidates will join our dedicated team to prepare for bookings and events in our swimming pool, indoor/multi-use areas and outdoor facilities working as part of both the lifeguard team and duty manager team being responsible and leading the shift.

Hertfordshire Sports Village provides extensive sports facilities and services to the local community, students and staff of the University of Hertfordshire. Proudly named as one of Leisure and Hospitality’s 20 Best Companies to Work For in 2021, Hertfordshire Sports Village is committed to ensuring our staff team are connected and engaged. Welcoming, going the extra mile, leading by example and the ability to consistently exceed expectations are some of the values we look for in our team members. If you share these values and want to make a real difference, we would love to hear from you.

Our first-class facilities and expert team attract customers from elite sports professionals to those who are just starting out. We welcome students, staff and the local community. You will be part of a team preparing facilities for bookings and events from international/national standard through to local grass roots level. This includes organisations such as Arsenal Women’s FC, Saracens Mavericks, England Fencing, Swim England, England Badminton and many more. Successful candidates will work as part of the lifeguard team, but also support the duty management within a supportive, encouraging environment.

What we are looking for

  • A current and valid NPLQ (National Pool Lifeguard Qualification), OR the ability to achieve in the first 3-6 months employment (internal training & assessment provided)
  • Previous supervisory experience of working within a Wet and Dry sport / leisure centre. 
  • GSCE Maths & English grade D/3 or above
  • Energy and enthusiasm
  • A positive, personable and welcoming approach
  • Ability to deliver exceptional customer service
  • The ability to work as part of a shift rota including early mornings, evenings, weekends and bank holidays.
  • WELCOMES Values (see Job Description)

Senior Level
Appointments considered at Senior level will be dependent on significant and demonstrable skills and experience which align with the desirable criteria accompanied by the additional accountabilities and responsibilities stated. There will be the ability to move up through the salary grades as knowledge and experience grows within the role and agreed set criteria met.

Employee Benefits Include:

  • Free Gym membership
  • Up to 26 days annual leave per year, plus 8 Bank Holidays
  • Annual performance related bonus
  • Sick pay and pension scheme
  • Unrivalled training and development opportunities
  • Access to University and Associated College courses
  • UNiDays, TOTUM and Galleria discount cards
  • Discounted travel on UNO buses
  • Regular staff social events
  • 1 hour of on shift exercise ‘Healthy Hour’
  • And much more . . .

Equipped with a positive approach, the ability to work hard and with the ongoing professional development we provide, you will have opportunities to progress within your role as well as gain experience in wider areas of the business.

We are a committed equal opportunities employer and candidates wishing to work part time or on a role share basis should state this when applying.


Interested in this opportunity?

For an informal discussion about this exciting opportunity, please email Josh Van Heiningen, Duty Manager or call 01707 285195.

Apply today

For more information & to apply through our online application process - CLICK HERE


REHABILITATION OF OFFENDERS ACT

DISCLOSURE AND BARRING SERVICE

Disclosure and Barring Service

This post is exempt under the Rehabilitation of Offenders Act 1974 as amended. The University requires that the successful applicant who is offered employment will be subject to a criminal record check from the Disclosure Barring Service before the appointment is confirmed. An Enhanced Disclosure will be required and this will include details of cautions, reprimands or final warnings, as well as convictions. The University of Hertfordshire complies with the ‘Code of Practice for Registered Persons and other recipients of Disclosure Information’.

Overseas applicants and UK applicants who have lived abroad

Successful applicants who have lived outside the UK, for 12 months or more (whether continuously or in total), in the last 10 years, will be required to produce a ‘Certificate of Good Character/Conduct’ from each of those countries.


Our vision is to transform lives and UH is committed to Equality, Diversity and Inclusion and building a diverse community. We welcome applications from suitably qualified and eligible candidates regardless of their protected characteristics. We offer a range of employee benefits including generous annual leave and discounted Sports Village memberships, personal and professional development and family-friendly policies. #GoHerts

Lifeguard/Duty Assistant Job Description

Book a Tour

Come and have a look around our state of the art facilities at Hertfordshire Sports Village, with the opportunity to try them too.



Complete the form above and we'll be in touch or call 01707 284466 to speak to one of our team.